bttk1 Terms and Conditions

The following terms used in these Terms and Conditions have specific meanings:

• "Platform" means all bttk1 websites, mobile versions and related digital services.
• "Member" means any duly registered and verified individual who holds an account on the Platform.
• "Real Money Gaming" means any game or betting activity in which actual money (Bangladeshi Taka — ৳) is used.
• "Bonus Funds" means money awarded as a promotion or reward, which can be withdrawn subject to meeting specified wagering requirements.
• "Wagering Requirement" means the total amount of bets that must be placed before bonus funds can be withdrawn.
• "KYC" (Know Your Customer) means the identity verification process required for security and compliance purposes.

To open an account and use the services on bttk1, you must meet the following eligibility criteria:

2.1 Age Requirement

You must be at least 21 years of age. bttk1 strictly follows a policy of preventing minors from gaming. Providing false information about your age will result in account cancellation and forfeiture of all funds.

2.2 Place of Residence

A Member must not be a resident of any country or jurisdiction where online gaming is fully prohibited. It is entirely the Member's own responsibility to comply with applicable local laws.

2.3 Multiple Accounts

A maximum of one account is permitted per person, household, device and IP address. If multiple accounts are found, all accounts will be suspended.

3.1 Registration Process

To open an account on bttk1, the Member must provide accurate and complete information. The name, address, date of birth and contact details provided at the time of registration must be truthful and current.

3.2 Account Security

Please follow the guidelines below to keep your account secure:

• Use a strong and unique password.
• Never share your login details with any third party.
• If you notice any suspicious activity on your account, contact support immediately.
• Log out after each session, especially when using a shared device.

3.3 Updating Information

If any information on the account changes, the Member must update it immediately through support. The Member is solely responsible for any complications arising from outdated or incorrect information.

bttk1 verifies the identity of all Members to operate a safe and transparent platform. Submitting KYC documents may become mandatory after the first withdrawal request or after a certain volume of transactions.

4.1 Required Documents

• A scanned copy of a valid National Identity Card (NID) or passport.
• Proof of address dated within the last 3 months — such as a bank statement or utility bill.
• Proof of ownership of the payment method (such as a screenshot of a bKash or Nagad account).

4.2 Verification Timeframe

Verification is generally completed within 24 hours of submitting documents. Withdrawals may be delayed while verification is pending.

5.1 Deposit Terms

The following rules apply when depositing funds on bttk1:

• Minimum deposit amount: ৳500 (applicable for all methods).
• Accepted payment methods: bKash, Nagad, Rocket, Upay.
• Deposits may only be made from a payment account registered in your name.
• Deposits through a third party are strictly prohibited.

5.2 Withdrawal Terms

• Minimum withdrawal amount: ৳800.
• Withdrawals will be made to the same payment method used for the deposit.
• Full KYC verification is required for withdrawals.
• Withdrawal processing generally takes 15 minutes to 2 hours.

5.3 Currency and Conversion

All transactions on bttk1 are conducted in Bangladeshi Taka (BDT / ৳). If currency conversion is required, it will be carried out at the applicable rate and the Member will be informed in advance.

6.1 Welcome Bonus

New members are eligible to receive a 200% welcome bonus on their first deposit, up to a maximum of ৳20,000. The wagering requirement for this bonus is 15 times the combined total of the deposit amount and the bonus.

6.2 General Terms for Using Bonuses

• Bonus funds cannot be withdrawn directly; the specified wagering requirements must be met.
• Claiming bonuses from multiple accounts is prohibited.
• If a bonus is not used within the specified period from the date it was awarded, it will be cancelled.
• bttk1 reserves the right to change, suspend or cancel any promotion.
• In the event of a dispute regarding a bonus, bttk1's decision will be considered final.

6.3 VIP and Cashback

Regular members receive weekly cashback benefits under bttk1's VIP program. Details of VIP tiers and associated benefits are described in Section 9.

bttk1 is committed to ensuring a fair and enjoyable gaming environment for all members. To this end, the Platform strictly enforces its fair play policy.

7.1 Integrity of the Gaming System

• Intentionally exploiting any technical flaw or bug in the system for an advantage is prohibited.
• If a technical issue is noticed, it must be reported to support immediately.
• bttk1 has the right to recover any funds or bonuses obtained as a result of an error.

7.2 Use of Automated Tools

Using bots, scripts or any automated tool to play games is strictly prohibited. If such activity is detected, the account will be cancelled and all balances will be forfeited.

The following activities are completely prohibited on bttk1:

• Any form of fraud, money laundering or illegal financial activity.
• Unauthorized access to or hacking of another member's account.
• Operating an account under a false identity.
• Creating multiple accounts to claim bonus benefits.
• Applying syndicate or group betting strategies against the Platform.
• Threatening or harassing other members or staff of the Platform.
• Using the Platform's brand or name for advertising or unauthorized promotional purposes.

bttk1's VIP program provides special benefits for regular members. The program is divided into five tiers and members can advance to higher tiers based on active gaming activity:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.3% weekly cashback.
• Gold: Up to 0.5% weekly cashback.
• Platinum: Up to 0.6% weekly cashback.
• Diamond: Up to 0.8% weekly cashback.

9.1 Changes to VIP Benefits

bttk1 reserves the right to change the terms, cashback rates or benefits of the VIP program at any time. Members will be given adequate notice before any changes take effect.

bttk1 believes that gaming should be a source of entertainment, not financial stress. We encourage all members to play responsibly.

10.1 Self-Regulation Tools

Members can use the following features to manage their gaming experience:

• Set deposit limits (daily, weekly, or monthly).
• Set session time limits.
• Self-exclusion (temporarily close the account for a specified period).
• Request permanent account closure.

10.2 Problem Gaming

If you feel that gaming is having a negative impact on your life, please contact our 24/7 support team. For more information, visit our Responsible Gaming page.

11.1 Complaint Filing Process

If a member has any dispute or complaint, they must first contact our support team. The support team will try to resolve the issue quickly and fairly.

11.2 Dispute Resolution Steps

• Step 1: Submit your complaint to support via live chat.
• Step 2: For a written complaint, send the details by email.
• Step 3: The support team will review the matter and provide a resolution within 48 hours.
• Step 4: If you are not satisfied with the resolution, you may appeal to senior management.

11.3 Finality of Decisions

In disputes relating to gaming results, bets, or technical incidents, bttk1's server logs and data will be treated as authoritative records. bttk1's final decision is binding on all parties.

bttk1 makes every effort to operate a reliable and secure platform. However, bttk1 is not liable in the following circumstances:

• Loss caused by internet disconnection, technical failure, or third-party service outage.
• Loss resulting from a member's own negligence or breach of the terms and conditions.
• Force majeure events such as natural disasters, cyberattacks, or government directives.
• Any loss arising from a security vulnerability in the member's device or network.

In any circumstance, bttk1's maximum liability will be limited to the balance held in the member's account.

13.1 Changes to Terms and Conditions

bttk1 reserves the right to modify these terms and conditions at any time. For significant changes, members will be notified by email or by a notice on the platform. Continued use of the platform after updated terms are published will be considered acceptance of the new terms.

13.2 Account Closure

A member may request account closure at any time through support. Any available balance must be withdrawn before the account is closed.

13.3 bttk1's Rights

In the event of a breach of the terms and conditions, bttk1 reserves the right to temporarily suspend or permanently terminate any account without prior notice.

If you have any questions or need clarification about these terms and conditions, please contact our support team:

• Live Chat: Support available in Bengali 24/7
• Email: [email protected]

For more information, visit our FAQ page, Privacy Policy, and Responsible Gaming page.